fixdesk repair management.
One system. All repair processes under control.

Products & repair overview
Products & repair overview
The new way
This is how repair management works,
with & without fixdesk.
Without fixdesk there is chaos.
With fixdesk everything runs digitally, transparently and stress-free.
Before
Without fixdesk
  • Paper mess & Excel chaos
  • Jobs get lost
  • Duplicate work & misunderstandings
  • Customers constantly call about status
  • No team overview
  • Lost time, lost money
After
With fixdesk
  • All jobs digital, no more paper mess.
  • Repair status always visible, for everyone in the team.
  • Invoices created in seconds, not hours.
  • Customers are automatically informed (before they ask)
  • Everything in one place, from job to checkout.
  • Your business runs more professionally than ever before.
Repair intake on your website?
You can integrate fixdesk directly on your website to receive jobs without detours.
Website widget for repair intake
Features,
of repair management.
From intake to pickup,
all in one system.
Internal communication
Status board
Email templates
Team communication
Team communication without detours.
Directly in fixdesk.
All info where it belongs: in the job. With comments, notes and responsibilities, your team always stays in the flow – without WhatsApp or email chaos.
fixdesk App – signatures
Status
Status management.
Always keep an overview.
With fixdesk you always stay in control of every job. Define your own status steps, customize workflows and ensure full transparency in the team and for your customers.
fixdesk App – signature pads
Individual mails
Email templates.
Just the way you want.
Design your customer communication individually and professionally. With fixdesk you can adapt all email templates, from job to pickup. Automated, CI-compliant and in your own style.
fixdesk App – signatures
All features,
for your repair management
From job capture to invoicing
fixdesk bundles everything that makes your business more efficient in a single system.
Capture jobs
Quotes
Realtime status
Team assignment
Customer notifications
Device history
Photos & attachments
Checklists
Automated workflows
Archive
Barcodes & labels
Job search
Filter & sort
Manage locations
Device management
Export jobs
Team comments
RMA / returns
Permissions
Scheduling
Dashboard
Widgets
Clear line
Optimal use of fixdesk.
Right here.
Quotes with one click
Create offers directly in the system and send them instantly to your customers, fast & professional.
Create quotes in fixdesk
Repairs completed faster
With clear responsibilities and smart overview, fixdesk reduces waiting times and boosts productivity.
Efficient team workflows
Forget nothing anymore
Custom checklists for each repair ensure clear processes and quality assurance.
Checklists & quality assurance