Order Management Software
All jobs in one place.

fixdesk order overview
fixdesk – order overview
The new way
Clear jobs. Clear overview.
With fixdesk.
With fixdesk you record jobs in seconds,
keep an overview at all times and save valuable time.
No paperwork, no chaos – everything transparent and efficient.
Step 1
Create → Record a job in seconds
Step 2
Edit → Add status, photos, checklists
Step 3
Communicate → Customer receives automatic updates
Step 4
Complete → Pickup + invoice directly in the system
Convert jobs. No hassle.
With fixdesk you can seamlessly convert jobs into quotes, invoices or RMA processes. No duplicate data entry, no errors – everything runs seamlessly, digitally and transparently.
Job to Quote
Job to Invoice
Job to RMA
Live conversions in fixdesk
Watch in this video how jobs are converted into invoices etc. within seconds.
The new way
Order management with fixdesk
For your team
  • No paperwork & no more Excel lists
  • Clear workflows, no duplicate work
  • Everyone sees job status in real time
  • Better team coordination
  • More overview, less stress
For your customers
  • No more lost jobs
  • Repair status always transparent
  • Automatic notifications without asking
  • Fast invoices & smooth processing
  • Professional service like big companies
Integration
Integration made easy:
Connect jobs directly.
Embed fixdesk on your website
Let customers create jobs directly via your website, automatically imported into fixdesk. No re-entry, no paperwork – everything digital and instantly in the system.
Website widget integration for jobs
Customize integration
Tailor the web integration to fit your business: custom fields, mandatory data and branding options ensure that customer jobs include exactly the info you need.
Custom integration options
Checklists
Quality assurance with fixdesk.
Check-in & Check-out.
Digital incoming inspection
With fixdesk’s digital incoming test you record the condition of every device completely. Photos, error descriptions and customer notes are stored directly for maximum transparency and a clear basis for the repair process.
Digital final inspection
Before handover, the digital final check ensures safety. All important tests are logged and automatically saved. This way you make sure no errors are overlooked and your customers receive verified quality.
Industries

fixdesk is the flexible all-in-one software for repair businesses, workshops, and craft companies.
Whether you run a small service team, a repair shop, or as a craft business are looking for digital processes, fixdesk adapts to your industry.

From order management and digital invoices to the cash register solution (POS):
With fixdesk you digitize workflows, save time, and always stay in full control.
Not only classic repair service providers benefit, but also small craft businesses as well as service and trade companies – all with one solution that simply works.

Whether electrical trade, smartphone repair, IT services, bicycle or automotive workshop, fixdesk provides everything you need for your daily work:
clear management, legally compliant accounting, and efficient customer communication.

fixdesk Dashboard & Statistics

fixdesk is the modern repair management software for workshops and service companies that want to bring more transparency and control into their daily business.

With the integrated dashboard & statistics you always have all relevant KPIs in view – from orders and revenues to stock levels.

As workshop software, fixdesk unites all key functions: order management, accounting, POS system, and team organization. That saves time, reduces errors, and makes your business more efficient.

Whether small repair service or growing company – with fixdesk you manage your business professionally while maintaining full transparency over figures and processes.

fixdesk Dashboard Preview
Info
Signature Pads

Digital signatures made easy: With the signature pads from fixdesk, your customers can sign directly on screen – secure, paperless, and legally binding.

Whether order, estimate, or invoice: Capture digital signatures with just one click and save both time and paper.

fixdesk Signature Pads Preview
Cash Register & POS

fixdesk is the flexible all-in-one software for repair businesses, workshops, and craft companies.
Whether you run a small service team, a repair shop, or as a craft business are looking for digital processes, fixdesk adapts to your industry.

From order management and digital invoices to the cash register solution (POS):
With fixdesk you digitize workflows, save time, and always stay in full control.
Not only classic repair service providers benefit, but also small craft businesses as well as service and trade companies – all with one solution that simply works.

Whether electrical trade, smartphone repair, IT services, bicycle or automotive workshop, fixdesk provides everything you need for your daily work:
clear management, legally compliant accounting, and efficient customer communication.

What is a TSE Cash Register?

A TSE cash register is a POS system equipped with a Technical Security Device (TSE).

In Germany, the Cash Security Ordinance (KassenSichV) requires that all electronic POS systems must be equipped with a TSE. This logs every transaction in a tamper-proof way and protects against manipulation.

For businesses, this means full legal compliance, transparent traceability, and protection in case of a tax audit.

fixdesk supports TSE-compliant transactions – simple, reliable, and legally secure.

What is an E-Invoice?

An e-invoice is an electronic invoice in a structured data format that contains all mandatory information and can be processed automatically. Starting in 2025, it will become mandatory for businesses in Germany – learn what this means and which advantages e-invoicing offers.

fixdesk Signature Pads Preview